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How long will my order take to arrive?
Orders are processed within 1–3 business days.
Shipping time depends on your location and shipping method, but on average it takes 7–21 business days after dispatch.
You’ll receive a tracking link as soon as your order is on its way.

Where do you ship from?
We ship from our trusted partner warehouses to offer you a curated selection of cozy pieces.
This helps us keep prices fair and collections fresh.

Do you ship worldwide?
We currently ship to most countries worldwide.
If your country is not available at checkout, feel free to contact us at support@dreamhomelounge.comΒ 

Will I have to pay customs or import fees?
Some countries charge customs or import taxes on incoming parcels.
These fees are not included in our prices and are the responsibility of the customer.
Please check your local regulations if you’re unsure.

How do I know which size to choose?
Each product has a size guide in the description.
If you’re between sizes and prefer a relaxed, cozy fit, we usually recommend sizing up for loungewear.
If you still have questions, send us your measurements at support@dreamhomelounge.com ,Β and we’ll gladly help.

Can I change or cancel my order?
We start processing orders quickly, so changes are only possible within a short time after placing the order.
If you need to modify or cancel, please email us as soon as possible at support@dreamhomelounge.comΒ with your order number.
If the order has already been shipped, we’ll help you with a return instead.

What is your return policy?
You can request a return within 14 days of receiving your order, as long as items are unused, unwashed and in original packaging.
For full details, please visit our Shipping & Returns page.

How do I start a return?
Just email us at support@dreamhomelounge.com with your order number and the items you’d like to return.
We’ll send you return instructions and the return address.

My item arrived damaged β€” what should I do?
We’re so sorry this happened. Please contact us within 7 days with photos of the damage at support@dreamhomelounge.com.
We’ll do our best to resolve it as quickly and smoothly as possible.